This is the privacy notice of Malvern Self Storage. In this document, "we", "our", or "us" refer to Malvern Self Storage.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2020.
We are company number 11980027 registered in the United Kingdom. Our registered office is: Kendall Wadley LLP, Granta Lodge, 71 Graham Road, Malvern, WR14 2JS.
We take seriously the protection of your privacy and confidentiality and are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
If you do not agree to the following policy you may wish to cease viewing / using this website.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Types of data we collect
We may collect the following information:
contact information including email address and telephone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys, reviews and answers to questions placed on our site
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our offering of products and services;
We may display the information on the website that you enter in reviews, via questions asked on pages and as testimonials.
How long we keep the information we gather
We will display information on the website indefinitely unless you request we remove it, except where you have entered the data on a 3rd party site such as a Google review in which case you will need to remove it via that service.
We will review and remove other data collected on the site from time to time and in keeping with good practices.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
We measure visitors to our website using Google Analytics. This records what pages you view within our website, how you arrived at our site and some basic information about your computer and geographic location. All of that information is anonymous – we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. We use this information, as most websites do, to make our website better.
You can learn more about Google Analytics at: https://support.google.com/analytics/answer/6004245
Third party cookies
In addition to our own cookies, we may also use various third party cookies to report usage statistics of the service, etc.
We may use remarketing. Remarketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
What are your choices regarding cookies
Please note - if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, and some of our pages might not display properly.
Further information about cookies
Links to other websites
Social media widgets
Reviews & Testimonials
We display personal reviews from clients on our site collected using review services which may then be posted on our site either as reviews or as testimonials. With your consent, we may additionally post your comments from our customer survey along with your name but if you wish to delete or change these comments, you can contact us at firstname.lastname@example.org
Questions & Answers
We may display questions asked by clients on our site together with the answers we provide, collected via our Expert Answer system which appears on some web pages.
If you choose to receive our informational emails, we collect personal information so that we may send you emails.
We don't sell, rent, or trade email lists with other organisations and businesses.
We may in future use a third-party provider, MailChimp, to deliver our informational emails or a newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our informational emails or newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to informational emails or newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of those emails or by emailing email@example.com
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our team at: firstname.lastname@example.org
Data may be processed outside the European Union
Our websites are hosted in the United Kingdom
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the European Union. For example, some of the software our website uses may have been developed in the United States of America, Iceland, or another country.